Lead Implementation Specialist

DescriptionIntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Lead Implementation Specialist with HCA, you can be a part of an organization that is devoted to giving back!BenefitsHCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)Note: Eligibility for benefits may vary by location.Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Lead Implementation Specialist to help us reach our goals. Unlock your potential!Job Summary and QualificationsThe Lead Implementation Specialist is a working leader on the team who will provide management, mentoring, and oversight to a partial training team (approximately 2-5 FTEs) on the Expanse project. In addition to the leadership role, this team member will continue to perform the work of their standard role. This position provides operational support in the management and execution of Expanse education and go live support strategies. The position requires an in-depth understanding and appreciation for Expanse; its capabilities, limitations, and impact on clinical practice. They will lead the development and delivery of on-site training and support the facility / market during go live time periods. This team member is expected to support facility or market engagement or change management activities and serve as a leader throughout the project timeline. Additionally, this team member may be asked to provide training to providers and staff during go live periods. ​Major Responsibilities:· Manage, mentor, grow, and support team of direct reports and contract staff on the implementation team· Participate in communications among all team members to ensure comprehensive understanding of needs, expectations and requirements. Set priorities for team tasks and activities.· Develop and manage scalable deployment plans for Expanse, Innovate new tools and processes to continually optimize our implementation methods· Provide go live support and collaborate with other members of the team to ensure support is consistent with workflow and education· Manage issue gathering/definition, fact finding and resolution process for the implementation teams.· Prioritize and execute large-scale implementation activities at a corporate, division, and facility level· Support on-site issue escalation and resolution activities on site· Document and escalate issues and risks to appropriate parties at facility, division, and corporate levels· Coordinate communication amongst all project team members· Collaborate with the Education Team in the design and development of training programs or project specific materials to support the workflows to be implemented.· Document and communicate project status amongst the team and up through project and department leadership· Develop best practices to be utilized for future implementations· Participating and leading in other key implementation project activities and meetings as assigned· Contribute to, manage and facilitate program / project meetings as assigned· Participate in discussions regarding key project decisions· Maintaining system documentation to enable ongoing support of the system· Implementing approved changes based on customer-designated priorities· Deliver project deliverables with minimal guidanceYou should have:· Bachelor’s degree· 1+ year of experience in healthcare implementations· Ability to travel up to 75%· Demonstrated oral and written communication skills· Good organizational and presentation/public speaking skillsHCA Healthcare (Corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderBe a part of an organization that invests in you! We are reviewing applications for our Lead Implementation Specialist opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.