Data Measurement and Reporting Lead Analyst - Medicare Technology Operations

Job DescriptionMedicare Technology Operations – Data Measurement and Reporting Lead AnalystOverviewGuides the team to deliver tasks in the Data Measurement and Reporting job family. Assists in supporting, designing, development and/or implementation phase of data-related solutions for small projects under the guidance of senior team members. Participates in DB design decisions to be support reporting needs. Develops reports and assists with diagnosis and correction of data abnormalities through sustainable means.ResponsibilitiesThe Data Measurement and Reporting Lead Analyst will play an important role in the development and support of key data-related deliverables within the Medicare Technology Operations team, including but not limited to, a data lake that interfaces with various systems, like ServiceNow, and IT service operations insights and reporting, mostly driven out of Tableau. He or she will also be responsible for working with others on the team using best practices and standards to ensure consistent reporting designs, and simplified data designs.Job Duties

Collaborate with cross-functional team to build out a new, multi-purpose data lake

Collaborate with team members to establish consistent reporting standards

Support data anomaly detection by rooting out data issues and collaborating on ways to improve data at the source

Build reports in Tableau and/or ServiceNow that are executive-level quality based on requirements given

Skills

Strong proficiency in Tableau

Strong proficiency in SQL querying and scripting

Understand Relational databases

Familiar with ServiceNow reporting and/or IT Service Management reporting

Python coding a plus

Strong problem-solving and troubleshooting skills, with the ability to analyze and resolve complex technical issues

Excellent communication and collaboration skills to work effectively with cross-functional teams

Strong organizational skills, the ability to work in a fast-paced environment, and a collaborative, team-orientated attitude are required

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About The Cigna GroupDoing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.