Customer Support Assistant

Job Description:

We are looking for a motivated and detail-oriented Customer Support Assistant to join our team. As a Customer Support Assistant, you will be the first point of contact for our customers, helping to resolve inquiries and ensure a seamless customer experience. This is an excellent opportunity for someone with strong communication skills and a passion for providing excellent service.Responsibilities:Provide prompt and accurate responses to customer inquiries via phone, email, or live chat.Assist customers with product orders, returns, and exchanges.Handle and resolve customer complaints in a professional and effective manner.Collaborate with other teams to ensure customer issues are resolved quickly.Maintain accurate records of customer interactions and transactions.Identify opportunities to improve customer satisfaction and contribute to team goals.