Landscape Maintenance and Install Account Manager

Are you looking for a great career with an established and growing landscape and facility services company in the Bay Area? San Jose based Silicon Valley Site Services is looking for a full time Account Manager to manage landscape and facility maintenance accounts as well as exterior renovation projects for multi-unit family complexes (i.e. condos, townhomes, apartments).

Become a part of a great team of individuals that support each other and work together. Our company has been part of greater Bay Area since 1999, and most of our work is done in-house.

ESSENTIAL JOB RESPONSIBILITIES & EXPERIENCE NEEDED:

Overall

- Primarily responsible for the overall customer relationship

- Visit job site regulary and Scheduled in person interactions with Prop mgr. and board members

- Identify Maintenance issues and work to resolve issues before they become problems

- Update our internal customers service on job status & completion

- Work with SVSS customer Service and field personnel to take care of work orders and projects

- Answer all customer questions and relay issues to the field supervisor

- Update and inform management of status and progress related to all jobs

Estimating

- Create estimates based on customer needs - proactive and reactive

- Have sales sheet updated and follow up on bids to close them out (won/loss)

- Answer customer questions regarding bids and provide alternatives when necessary

- Present service proposals to Board (usually night meeting)

Production

- Manage contracts and schedule

- Coordinate and hire for new service jobs

- Ensure new service jobs have materials necessary and follow up with regularly

- Quality control for service contracts regularly

- Work with superintendent to make sure are their needs are met

- Explain work orders to subcontractors

- Explain contract to Foreman and lay out job (contract)

- Mark for USA when necessary and call it in

- Create and submit change orders

- Follow up on subcontractors for work orders for completion and quality control

- Check for job completion and punch lists

- Communicate completion status to CS so they can contact customer

Depending on the level of experience, salary starts at $80K and can increase from there. Company benefits include medical, 401K, bonus and profit sharing plan, vehicle, PTO and cell phone.

Benefit Conditions: Waiting period may apply

Typical end time: 5PM

Typical start time: 8AM

Work Remotely: No

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule: 8 hour shift

Supplemental pay types: Bonus pay

Experience:

Estimating: 1-2 year (Preferred)

Microsoft Excel: 1-2 year (Preferred)

Management: 1-2 year (Preferred)

Work Location: One location + Project Onsite Visits