Admistrative/Customer Service

Overview

Small, independent, cyclical business looking for part-time, becoming full-time work, based on need. Position WILL be full-time by or before busy season (April-Sept).

Responsibilities:

- Answering customer service, product sales, and inquiry phone calls

- Resolving customer concerns via phone and email

- Scheduling installation appointments

- Processing invoices and payments

- Working with our virtual assistant employee

- Handling miscellaneous emails and inquiries

- Additional office responsibilities including minor shipping and miscellaneous requests

Work Environment

- Autonomous position during off season - owner in office part-time only, and miscellaneous employees and building tenants in and out occasionally only

- Additional phone/scheduling staff hired during busy season

- Casual office environment

- Hours will be worked out as needed - a minimum can be established, but looking for someone able to work full-time at request

- Kitchen amenities available

Qualifications

- Experience with Excel and Quicklooks helpful but not required

- Good phone presence and communication skills required

- Proficient in English

- Experience in customer support and client services helpful but not required

- Skilled in data entry and phone etiquette

- Familiarity with Microsoft Office and general computer skills

- Ability to handle outbound calls and stand your ground when necessary

HOW TO APPLY

Please send a message or email with a description about yourself personally, your applicable experience and/or skills and why you believe you would be interested in this job. Attach a resume and include a phone number.