Customer Service Rep

WE ARE HIRING APPLY TODAY

We are hiring a customer service representative, MUST be BILINGUAL in CANTONESE AND VIETNAMISE for a Wholesale Produce Company in San Diego. For general Clerical duties: answer phones, process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintaining a positive, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Answer a High Volume of Calls.

Customer Service Representative Requirements:

MUST be BILINGUAL in CANTONESE AND VIETNAMISE

High school diploma, general education degree, or equivalent.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.

Monday-Friday

7:00am-4:30pm

Work some Saturdays

Pay Rate: $18-$20 DOE

To apply today, please call Yadira at (831)484-8694