Admin/Customer Service For Debt Settlement Company In Vista

Customer Service/Admin Full Time (Debt Settlement/Negotiations)

compensation: $22-24+/hour DOE

employment type: full-time

We need to fill this position ASAP. If you can't start ASAP, we can't wait 1-2 weeks. We are looking for one, full-time customer service representative! Fun fast paced work environment at a growing small company in Vista. You will love coming to work every day - we have a close-knit team who share the same goals, free snacks/drinks provided, available parking on site, and a place to grow your skills and be a truly valued employee. We all get along great and have a lot of fun, but we work extremely hard also. $50-150+ bonus at the end of every month! 7:30-4pm M-F. NO REMOTE EMPLOYEES

At least 1 year experience in Debt Settlement/Negotiation, Collections or CCC preferred. We only need people that are capable of dealing with a lot of adversity and are great problem solvers. People that can go toe-to-toe with creditors and sometimes our clients but not be rude and condescending. If you have a passive personality, you are not the right person for the job! You must be interested in fast paced work and learning to adapt to different challenges. You need to have a great personality with a lot of charm! You will be tested on this during phone interviews prior to getting hired. We are only interested in folks who have a positive attitude and can bring that with them to work.

Hours are 7:30-4 Monday-Friday in our office in Vista 5 minutes off the 78 freeway.

As a Debt Settlement Customer Service/Admin Assistant Specialist you will:

Provide extraordinary customer service to our clients

Handle all incoming emails from both clients and creditors

Review negotiated settlements for mathematical and other errors

Submit client settlement approvals

Assist the entire team with document preparation

Do 20-50+ outgoing calls daily occasionally during account updates

What you will need to succeed:

Experience working in an administrative, manager or customer service capacity

An outstanding focus on the customers’ needs

A pleasant, friendly attitude, with an ability to adapt to change.

Highly developed sense of integrity

Ability to communicate clearly and professionally both verbally and in writing, utilizing great interpersonal skills

Great attention to detail, with the ability to properly apply policies and procedures to various situations

Fantastic time management and organizational skills

Good judgement

A strong work ethic

Computer savvy and type at least 40 WPM

Compensation: $22-24+ an hour DOE. THIS IS DEBT SETTLEMENT/NEGOTIATION EXPERIENCE FYI. Small monthly bonuses also! No benefits currently available besides sick/vacation time after your first 90 days. We will be offering more benefits and promotions in the future.