Customer Service Coordinator - $20/hr, Apply Now!

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Customer Service Coordinator Position

Join Our Team as a Customer Service Coordinator

Join a dynamic and innovative organization at the forefront of flavor and aroma enhancement as a Customer Service Coordinator. Our client is seeking a dedicated individual to play a crucial role in coordinating and organizing customer orders. You will have the opportunity to excel in handling various communication channels, nurturing customer relationships, and collaborating seamlessly with internal teams to ensure efficient order processing. If you have strong organizational skills, exceptional interpersonal abilities, and a passion for delivering exceptional customer experiences, we invite you to apply and be part of this exciting opportunity!

Key Responsibilities:

Manage inbound and outbound communication channels (phone, email, etc.) to address customer needs promptly.

Cultivate and maintain strong customer relationships to maximize business opportunities.

Collaborate with the sales team to provide updates on customer orders and status.

Coordinate with internal departments (Production, Purchasing, Warehouse) to meet customer requirements.

Resolve customer issues accurately and in a timely manner, ensuring a positive customer experience.

Utilize the company's order processing system and contribute to enhancing efficiency for superior customer service.

Provide solutions, recommendations, and product information with a sense of urgency and empathy.

Qualifications:

Strong organizational skills with a keen attention to detail.

Familiarity with company SOPs related to customer service.

Exceptional interpersonal and communication skills.

Proficiency in Microsoft Word, Excel, SOS, and QBO.

Effective time management abilities.

Compensation: $20 per hour

Join our client's dynamic team and contribute to delivering exceptional customer experiences.

Apply Now!

For further details, reach out to Katie Illam at katie.illam@ingenuity-staffing.com.