Time and Expense Operations Associate - Tempe

OverviewAbout TEKsystems and TEKsystems Global ServicesWe’re TEKsystems. We accelerate business transformation for our customers. We bring real-world expertise to solve complex technology, business and talent challenges—across the globe. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change. We’re building tomorrow by delivering business outcomes and driving positive impacts in our global communities. TEKsystems is an Allegis Group company.Job Summary:The Time and Expense Operations Associate is responsible for the processing and management of the Time Capture and Expense activities with an overall focus on data collection, data integrity and customer service while representing professionalism within all relationships.ResponsibilitiesKey Responsibilities:Time processing and adjustments

Provide world class customer service in every interaction to ensure a quality employee experience

Perform collection of timecards and record of time data in the payroll system

Monitor time (regular, overtime & other hours) and attendance against timesheet data and time entry system to ensure correct submissions for the payroll system

Run reports to identify missing timecard information and/or variances; work with contractor to validate and correct timecards

Confirm all compliance requirements are met to process payment; request missing requirements in order to process payment through payroll system

Communicate with clients and contractors to obtain approved timecards and expense documents.

Manage time adjustment process (in case of time errors), including completion of required documentation, updates in the system and communications with impacted stakeholders

Manage and track personal time off (PTO),absence etc.; manage related documentation and system updates

Expense processing and adjustments

Collect expense forms and record expense information into payroll system

Track contractor expense reports and ensure accurate matching with claimable receipts

Execute expense report adjustments in payroll system

Audit activities and issue resolution

Support issue resolution with regards to the TCE process with a goal of ensuring customer satisfaction and timely resolution, including working closely with the field office to communicate required activities that need to happen in the field, and interacting with contractor for the required follow-ups

Validate time & attendance against timesheet data and invoice where required

Promptly escalate complex time and expense related inquires and issues to TCE Supervisor for resolution

Validate payment against expense forms, receipt back up and client & regulatory requirements.

Manage timecard and billing audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and Time Central

Start , Finish entry and Data entry

Enter all starts (new hire and rehire) for assigned field offices within 24 hours of confirmed start date or finish.

Audit New Starts report and partner with field office to confirm accuracy

Process finishes according to state specific requirements to ensure compliance

Assist with data entry of personal data updates, direct deposit, position changes including rates and end dates.

QualificationsCompetencies:

Ability to prioritize, organize, problem solve and meet deadlines and goals

Ability to communicate effectively and provide follow up

Capability of working in a team oriented environment that is fair, open and honest

Thorough knowledge of business policies and human resource practices

Excellent written/oral communication and interpersonal skills

Strong decision making ability

Integrity and ability to maintain confidentiality and personal credibility

Ability to tackle complex issues and develop innovative, practical solutions

Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers

Understanding how information impacts the operating company and how data will be used to support operating company decisions

Action and detail oriented; able to prioritize while handling multiple tasks

Qualifications:

2 + years’ experience in a customer service related position

Associates degree or two years of applicable experience in customer service

BA/BS degree in Human Resources, Business, and Accounting preferred

Ideal candidates would have prior internship or work experience in customer service or a business environment.

Personal Attributes:

Natural team player

Confidential and diplomatic

Self-starter/initiator

Critical thinker

Seeks growth and self-improvement

Flexible

Resilient/composed

Self-aware

Ability to prioritize, organize, problem solve and meet deadlines and goals

Ability to communicate effectively and provide follow up

Ability to build strong partnerships with all internal customers, both in their own office and from a distance

Understanding how information impacts the operating company and how data will be used to support operating company decisions

Action and detail oriented; able to prioritize while handling multiple tasks

Time and Expense-TempeCompensation: $21.63/hr and eligible for overtime + bonus (quarterly)Employees also receive a benefits package including a 401(k) company matched retirement savings plan, paid time off and holiday pay. See link belowhttps://www.teksystems.com/en/careers/benefitsJob Locations US-AZ-TempeTEKsystems is a equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.