Service Department Admin at a dealership

We are seeking a Service Department Admin for our Auto Repair Service Shop to join our team! You will be responsible for helping customers by providing service information and resolving technical issues with clients vehicles.

Responsibilities:

Handle customer inquiries and complaints

Troubleshoot and resolve vehicles issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving services

Supervise Mechanics and monitor their productivity

​Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Send Resume or apply in person. Thank you