Remote Customer Service

Company Description

AGS is a global company with a wide-reaching network across 100 countries, offering innovative solutions and exceptional customer service. Our comprehensive management systems ensure smooth client communications, follow-ups, and efficient handling of services. We are committed to providing high-quality support to our customers and training for our staff.

Role Description

This part-time, remote role as a Customer Service Representative at AGS allows you to work from home. Your responsibilities will include handling customer inquiries, resolving issues, ensuring customer satisfaction, and completing administrative tasks.

Key Responsibilities:

Responding to customer inquiries via phone, email, and chat

Assisting with order processing, shipment tracking, and client requests

Conducting surveys and gathering customer feedback

Performing tasks like printing, mailing, and scheduling

Maintaining positive client relationships and delivering top-tier customer service

Requirements:

No specific qualifications needed

Must have access to either a phone, iPad, or computer with an internet connection

Open to individuals of all abilities, including persons with disabilities

Strong communication skills and the ability to manage tasks independently are ideal

Benefits:

Flexible remote work with part-time hours

Competitive pay of $44 per hour

$380 per completed assignment

$150 bonus for faster execution of key tasks

Inclusive and welcoming environment for individuals of all backgrounds and abilities

If you're organized, motivated, and enjoy helping others, apply today to join the AGS team!