Window & Door Admin - Office Job

Job Title: Window and Door Administrator

Location: On-site, Office Position

Hours: 25 hours/week with potential to increase to 40 hours/week after 90 days

Training: Two-week training provided

Job Overview

We seek a highly organized and detail-oriented Window and Door Administrator to join our team. The ideal candidate will have experience installing and ordering windows, though this is not required. The role requires strong communication skills, a proactive attitude, and the ability to learn new processes quickly.

Responsibilities

Scheduling: Coordinate job crews for window measurements and installations.

Order Processing: Process measurement data into accurate window and door orders.

Customer Confirmation: Confirm orders with customers before submission.

Order Management: Place and manage orders with manufacturers.

Timeline Management: Monitor estimated arrival times and keep customers informed.

Communication: Act as the point of contact for sales team inquiries, warranty issues, and customer questions.

Problem-solving: Address any issues with orders, timelines, or installations as they arise.

Requirements

Education: High school diploma (no GED).

Language: English must be your first language.

Skills:

- Strong attention to detail.

- Highly responsive and organized.

- A curiosity to learn and adaptability to new processes.

Preferred Qualifications

Experience in window and door installation.

Familiarity with ordering windows from manufacturers.

Compensation and Benefits

Part-time role (25 hours/week) with the potential for full-time (40 hours/week) after 90 days.

Supportive training program to ensure your success.

Opportunity to grow with a dynamic and customer-focused team.

Additional benefits including performance bonus, retirement, healthcare, work computer, and work phone available with continued success in the role