Senior Operations Analyst

DescriptionIntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Senior Operations Analyst with HCA Healthcare you can be a part of an organization that is devoted to giving back!BenefitsHCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)Note: Eligibility for benefits may vary by location.Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Senior Operations Analyst to help us reach our goals. Unlock your potential!Job Summary and QualificationsJob Summary:The Clinical Operations Group (COG) is responsible for HCA’s clinical and quality agenda. The EHR Optimization (EHRO) team manages and optimizes the use and standard content of the enterprise EHR and informatics platforms across multiple vendors and versions (Meditech Expanse, Epic, Cerner, etc.). The EHRO team is responsible for the compliant, optimized and efficient use of informatics solutions across all acute care and post-acute care facilities. The Senior Operations Analyst is responsible for supporting the Enterprise governance and change request processes including management of clinical informatics communications associated with the development and implementation of clinical informatics initiatives in the enterprise EHRs and informatics platforms.General Responsibilities:

Facilitate corporate change control activities in collaboration with clinical service line leaders, department informaticists, EHR IT teams, and representation from clinical and technical departments in all of HCA’s domestic divisions.

Follow established guidelines to vet and coordinate enterprise EHR updates and enhancements across multiple stakeholders.

Lead the development of high-quality materials to support updates on progress of key initiatives, which include Division CMOs, Division VPs of Nursing Informatics and other Corporate and Division representatives.

Lead the creation and maintenance of system dashboards and reports to provide status overviews, backlog grooming, release planning and analysis of progress to department and Clinical Informatics leaders.

Demonstrate an uncompromising commitment to delivering exceptional service for clinical representatives, service line leaders and other stakeholders by supporting education and use of Enterprise Change Control processes and tools.

Schedule and conduct associated change control request review meetings; preparing agendas and publish outcomes per established standards

Support a consistent and timely review of change request submissions, ensuring inclusion of appropriate background materials and clarity of request.

Leverage data analysis skills and knowledge to solution delivery processes to analyze Enterprise governance and change request processes to maintain progress and recommend areas for improvement.

Ensure completion, accuracy, and updated information in department databases for enterprise visibility of information.

Support technical and other teams in integrating change control activities into their project plans.

Apply knowledge of timelines and status to communicate expectations/recommendations with Clinical Change Control members, Clinical Informatics leadership, and ITG

Liaise between division representatives and corporate contacts regarding governance and optimization efforts

Education, Experience and Certifications:

Bachelor’s Degree – Required

5+ years of experience in relevant work – Required

HCA Healthcare (Corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderBe a part of an organization that invests in you! We are reviewing applications for our Senior Operations Analyst opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.