Customer Support Assistant

Dinamic AS Group is seeking a friendly, organized, and detail-oriented Customer Support Assistant to join our team in Columbus, OH.In this role, you will serve as an important point of contact for customers, provide timely assistance, address inquiries, and support daily customer service operations. The ideal candidate is a proactive problem-solver who enjoys communicating with people, maintaining positive relationships, and contributing to a professional team environment.This is an excellent opportunity for someone looking to strengthen their communication, organizational, and customer service skills while building a rewarding career.Key ResponsibilitiesRespond to customer inquiries professionally and efficiently.Provide accurate information regarding company services, procedures, and general inquiries.Assist customers with requests, concerns, and service-related questions.Maintain accurate and organized customer records and documentation.Coordinate with internal departments to ensure timely resolution of customer needs.Follow up on customer requests to ensure satisfaction and service quality.Support administrative tasks and daily customer service operations.Identify opportunities to improve customer experiences and internal processes.Maintain a welcoming, respectful, and solution-oriented approach in every interaction.