Customer Service Assistant

Job SummaryWe are seeking a friendly and motivated Customer Service Assistant to support daily customer interactions, provide helpful information, and contribute to positive customer experiences. This role is ideal for someone who enjoys working with people, solving routine questions, and developing strong communication and relationship-building skills.ResponsibilitiesAssist customers with questions about products, services, and promotions.Welcome customers and provide friendly and professional assistance.Listen to customer needs and help identify appropriate solutions.Provide accurate and timely information.Support customer satisfaction and relationship-building initiatives.Address routine concerns and direct more complex matters to the appropriate team member.Assist with customer outreach and promotional activities.Maintain organized customer information and activity records.Gather customer feedback and share relevant information with the team.Collaborate with team members to meet customer service objectives.Represent the company professionally during customer interactions.Participate in ongoing training and professional development.BenefitsPaid trainingCareer advancement opportunitiesProfessional development programsSupportive team environmentHands-on customer service experiencePerformance-based growth opportunitiesEmployee recognition programsOngoing mentorship and coaching