Supply Center Specialist

Work ScheduleStandard (Mon-Fri)Environmental ConditionsAble to lift 40 lbs. without assistanceJob DescriptionAs part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.Location/Division Specific InformationTo carry out the on-site product inventory maintenance and optimization of the Supply Center and support eBusiness initiatives. Supply Center Specialists work closely with the Thermo Fisher Sales Team to optimize the inventory and customer experience of these onsite stocking programs to ensure continued growth of Supply Centers!Discover Impactful Work:Working at one of Thermo Fishers’ largest volume and highest service level customer locations, the SCS is responsible for ongoing inventory, mix optimization, and customer experience to ensure Supply Center annual growth goals are met, including:A day in the Life:

Maintaining inventory and storage units (e.g. receiving deliveries, unpacking stock, restocking, rotating inventory "first-in-first-out, cleaning unit, performing physical inventory and maintaining visual ID and branding standards)

Ordering inventory (e.g. use SCMS or manual systems for collecting daily sign-out sheets or forms, compiling a list of depleted inventory, placing restocking orders and adding new products as needed)

Ensure the accurate product mix within the Supply Center to match the needs of the customers

Maintain merchandising standards, branding standards, and accurate inventory quantity and product mix and maintain equipment condition

Proactively seek feedback and look for opportunities to improve our business relationships both internally and externally

Respond to customer inquiries, maintain customer lists, reports, and records

Provide real-time customer and competitive intelligence to support teams and colleagues on a regular basis

Support eBusiness initiatives by sharing account specific knowledge and improving key account relationships

Implement and assist with product shows, seminars, on-site promotions, and other on-site promotional events tied to Supply Center

Complete all required training

Will perform other related duties as the need arises and/or assigned including training backfill SCSs and new hires.

Keys to Success:Education

High school diploma or equivalent required.

Bachelor’s degree in Biology or related field preferred

Experience

2+ years of proven experience in customer service, sales, research & development or other related field.

Is customer-centric and keenly aware of markets, trends and competitors

Anticipates needs and problems while crafting solutions

Demonstrates a sense of urgency, contagious optimism and a “can do” demeanor

Is innovative and never satisfied with the status quo

Greets challenge and change as opportunity

Has courage and confidence to try new things and learn from mistakes

Encourage, motivates and collaborates with others

Builds effective partnerships with customers and colleagues

Working Conditions:

Works hours must be performed during normal business hours to match delivery times and customer hours.

Daily car travel to and from account locations is required.

Is required to lift up to 50 lbs.

May be required to stand for long periods of time while performing work duties.

Must work safely with chemicals and hazardous materials.

This position is not eligible for relocation benefits

Compensation and BenefitsThe hourly pay range estimated for this position based in New York is $21.42–$30.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs

Employee assistance and family support programs, including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewardsThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.