Urgent Care Front Desk (Haitian Creole)

La S ante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations. Responsibilities :

Greet patients professionally both in person and over the phone

Quickly answering or properly referring questions and issues

Optimizing provider schedules and patient satisfaction with efficient scheduling

Notifying providers of patient arrivals

Ensuring availability of treatment information by retrieving and updating patient records

Verifying financial records and collecting patient charges while filing and expediting third-party claims

Qualifications:

Fluent in Haitian Creole

Customer servic e skills

Familiarity with medical terminology