Restaurant Floor Manager

Job brief

We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.

Restaurant Assistant Manager responsibilities include supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.

Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.

Responsibilities

Calculate future needs in kitchenware and equipment and place orders, as needed

Coordinate communication between front of the house and back of the house staff

Supervise kitchen and wait staff and provide assistance, as needed

Monitor compliance with safety and hygiene regulations

Gather guests’ feedback and recommend improvements to our menus and service.

Requirements and skills

Work experience as a restaurant floor manager or similar role in the hospitality industry

Serving and bartending experience

Familiarity with restaurant management software, like Resy, Heartland and 7Shifts

Good math and reporting skills

Customer service attitude

Communication and team management abilities

Availability to work within opening hours (e.g. evenings, holidays, weekends)

Serve Safe and similar certifications is a plus.