Dental Insurance Coordinator

Dental Insurance Coordinator Job Description

We are looking for a dental insurance coordinator to be responsible for working with insurance companies to verify patients’ benefits, as well as calculating and collecting outstanding payments from patients. You should be proficient in using the dental practice management software to update each patient’s file, run and monitor weekly and monthly reports to verify insurance payments received, and upload completed insurance forms into patients’ electronic files.

To be successful as a dental insurance coordinator, you should work closely with patients, explain their benefits to them, communicate any insurance concerns, and manage any insurance disputes. An outstanding dental insurance coordinator should achieve excellent customer service and share a professional relationship with insurance companies to ensure success in balancing patient benefits with insurance payments. In addition maintaining accurate dental insurance records while adhering to HIPAA regulations.

Dental Insurance Coordinator Responsibilities:

Verifying the patient’s health insurance benefits.

Send Pre Determinations

Processing Claims

Tracking claims

Educating patients about insurance benefits

Entering data using dental practice management software (Dentrix or Dentrix Ascend)

Resolving issues and providing Customer service

Generating reports for all activities.

Posting payments made by patients.

Scheduling appointments

Answering Emails

Record all financial agreements with patients

Following up on non-paid insurance claims.

Managing late payments and overdue accounts.

Processing insurance payments and refunds.

Uploading completed insurance verification forms.

Monitoring weekly, monthly and quarterly reports to confirm payment from clients and insurance companies.

All claims are done electronically

Requirements:

High school degree, GED or related.

Minimum of 2 years in a dentist office environment .

Proficient with data entry.

Experience in dental practice management software. Dentrix or Dentrix Ascend

Microsoft Office experience (MS Word, Excel, Outlook).

Knowledge of dental procedures and insurance billing codes.

Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality.

Excellent organizational skills and attention to detail.

Strong communication skills, both verbal and written, for effective patient interaction.

Ability to work independently as well as part of a team in a fast-paced environment.

If you are passionate about providing exceptional support in the healthcare field and meet the qualifications outlined above, we encourage you to apply for this vital role within our organization.

Job Types: Full-time, Part-time

Pay: $25.00 - $32.00 per hour

Expected hours: 27 – 37 per week

Benefits:

401(k)

Employee discount

Paid time off

Experience:

Insurance verification: 2 years (Required)

Dental billing: 2 years (Required)

Ability to Commute:

Mountain Lakes, NJ 07046 (Required)

Ability to Relocate:

Mountain Lakes, NJ 07046: Relocate before starting work (Required)

Work Location: In person