Insurance Agency Customer Service Representative

Insurance Agency Customer Service Representative

Second Generation Insurance Agency specializing in Personal Lines Insurance looking for a new associate to join our close-knit professional team of 14.

Career Opportunity: Bankers Welcome

Experience preferred but not required.

Training provided for the right candidate.

Starting pay: $24-$28/Hr. Depending on experience.

$2/Hr. pay raise after getting licensed.

Sign on bonus for qualified candidate.

Full Time: 40 hours

Office Hours: 9am-5pm Monday-Friday

Skills Required:

Proficient in Microsoft Office & Adobe Acrobat

Excellent communication and interpersonal skills

Strong organization skills & detail oriented

Ability to multi-task & prioritize

Excellent problem-solving & collaboration skills

Willingness to learn, be resourceful and coachable.

Responsibilities:

Greet walk in clients and answer phone inquiries

Resolve client’s concerns and issues effectively & efficiently

Review and recommend insurance coverages for clients

Maintain complete and accurate files in our agency management system

Process quotations, binders and endorsements for all client business

Account round and cross-sell existing accounts

Vehicle registration through our in-office RMV site (will train).

Benefits:

Health & Dental Insurance

Long-term Disability

401k with 100% match up to 6% of employee pay

Annual bonus and sales incentive opportunities

Generous holiday pay

Paid Time Off

Private building with free on-site parking

License exam and CEU exam paid by Agency

Friday close at 4pm (paid until 5pm)

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