Mkt Manager Communications

OverviewCHI Saint Joseph Health is one of the largest and most comprehensive health systems in the Commonwealth of Kentucky supporting over 5,000 active employees, 8 hospitals, and a Medical Group with more than 200 locations across Central and Eastern Kentucky.At CHI Saint Joseph Health, we are dedicated to building healthier communities by elevating patient care through high quality healthcare professionals and Humankindness (https://www.chisaintjosephhealth.org/library/landing/humankindness) . We are guided by our strong mission and faith-based heritage, and we're dedicated to providing you with the same level of care you provide to others. We care about our team members well-being and offer benefits that complement work/life balance such as:

Paid Time Off (PTO)

401(k) and 457(b) Retirement Programs with matching

Medical/Dental/Vision Insurance

Mental Health resources for you and your family

Wellness Program with rewards up to $450

Tuition Reimbursement for future career growth and development

Adoption Assistance

Voluntary Protection: Accident, Critical Illness, Identify Theft and Pet Insurance

Short and Long Term Disability

Free Premium Membership to Care.com with preloaded credits to support adult and child care needs

Employer Discounts

Relocation Assistance

for eligible hiresLearn more about our awards and recognitions here: CHI Saint Joseph Health (https://www.chisaintjosephhealth.org/library/default-tab-bar-back/about-us/awards-accreditations)CHI Saint Joseph Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health in 2019. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community. Learn more about CommonSpirit Health (https://www.commonspirit.org/) here.ResponsibilitiesJob Summary / PurposeWe are currently in search of a dynamic, passionate, and skilled Communications Manager to join the Kentucky Marketas part of the broader Southeast team. This role will be reporting to the Market Director and will be instrumental in shaping and executing marketing and communication strategies within the market. The Communications Manager provides leadership and support for marketing and communications efforts in support of clinics, facilities and services within Kentucky. The role works in coordination and under the direction and alignment with the region and system marketing & communications leadership teams respectively.Essential Key Job Responsibilities

Develop and implement comprehensive internal & external communication strategies and plans to effectively communicate the organization's mission, values, and regional key messages to stakeholders, employees, other internal audiences (e.g., physicians, nurses, volunteers, etc.), and the markets we serve.

Function as a point of contact for media inquiries to ensure that relationships with media representatives and outlets are managed, including proactive media pitches, press releases and media kits to generate positive media coverage.

Develop and implement crisis communication plans to effectively manage and respond to potential crises or emergencies.

Develop and execute public relations strategies to enhance the company's brand and reputation within the communities we serve and across key stakeholders, including community organizations, government agencies, and industry associations.

Develop strategies to monitor, manage and enhance the organization's reputation in the healthcare industry and the communities we serve, while addressing any negative sentiment or misinformation.

Support executive visibility initiatives, including media interviews, speaking engagements, and industry conferences.

Develop and implement strategies to effectively manage and mitigate potential issues or crises that may impact the company's reputation.

Oversee the development and production of external communication materials, including brochures, newsletters, website content, and social media posts.

Develop and implement strategies to engage and communicate with external stakeholders, such as patients, families, community members, and referring physicians.

Lead and manage a team of communication professionals, providing guidance, mentorship, and professional development opportunities.

Develop and implement strategies to enhance employee engagement and satisfaction within the region.

Oversee the management and maintenance of internal communication channels

Develop and implement strategies to enhance leadership communication within the region.

Oversee the development and production of internal communication materials, including newsletters, memos, presentations, and videos.

Develop and implement communication plans to effectively communicate organizational changes, such as mergers, acquisitions, and process improvements.

Develop and implement strategies to gather employee feedback and measure employee satisfaction within the region.

Plan and execute internal events and campaigns to promote employee engagement, wellness, and organizational initiatives.

Provide training and support to leaders and employees on effective communication practices.

Monitor and analyze the effectiveness of communication channels and make recommendations for improvements.

Collaborate with internal stakeholders, such as HR, IT, and clinical teams, to gather information and create compelling external content.

QualificationsMinimum QualificationsRequired Education and Experience

Bachelor’s degree in Marketing, Communications, Business, or related field.

Minimum of 6 years of experience in marketing and/or communications roles, preferably within the healthcare industry.

Proven track record of success in developing and implementing strategic marketing and communications plans.

Required Licensure and CertificationsN/ARequired Minimum Knowledge, Skills, Abilities and Training

Strong understanding of healthcare, marketing and communications trends, regulations, and best practices.

Strong strategic thinking and problem-solving abilities.

Excellent written and verbal communication skills, with the ability to effectively communicate complex information to various audiences.

Excellent presentation skills.

Ability to work collaboratively with cross-functional teams and senior executives.

Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.

Excellent interpersonal skills.

Collaborative work style.

Ability to work in a large geographically diverse system.

Pay Range$27.70 - $40.17 /hourWe are an equal opportunity/affirmative action employer.