Technical Product Analyst

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face sophisticated tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.Job Description:This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Infrastructure, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.The Technical Product Analyst role is in the Service Management Office (SMO) reporting to the Senior Manager of SMO Core ITSM.This person will nurture and strengthen McDonald’s Service Management financials. They will have a proven understanding of financial activities and focus across our SMO teams’ applications, licenses, operations, and services. They will ensure that we maintain strong compliance with policies and optimally remediate inaccuracies. The Technical Product Analyst will work closely with the SMO leadership, product managers, product analysts,and business collaborators to safeguard our financial position. Their expertise will be crucial in maintaining our financial posture and ensuring the accuracy of our reporting.Responsibilities:Be responsible for the day-to-day operations of the SMO team’s financesImplement and maintain process and procedures, and ensure financial operations are followed in accordance with best practices and industry standardsDrive the compilation and analysis of monthly forecast, actual financial results data activity, and support team to identify and deliver financial flow activitiesSupport the monthly GTIO reconciliation process for the SMO groupIdentify discrepancies during the reconciliation process and coordinate with collaborators to resolve issues, as needed.Consolidate data and analysis into GTIO rolling forecasts for review, approval, and acceptance by McDonald’s process owners.Collaborate with other teams to ensure detailed service delivery and communicationLead the team to ensure effective delivery of financial updatesBenefits eligible: YesBonus eligible: YesThe expected salary range for this role is  $98,140 -$125,130The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.