GUEST RELATIONS SPECIALIST-Aikens Ford Arena

Levy Sector Position Title: [[extTitle]] Pay Range: $18.00 to $20.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1372016. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/ Job SummarySummary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities:

Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information.

Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.

Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.

Balances and drops receipts according to accounting specifications.

Provides guests with information about the facility, services, and amenities.

Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.

Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested.

Fields and resolves guest complaints or escalate for resolution to appropriate department.

Assists guests in emergency situations.

Maintains adequate supplies and functional equipment at the Front Desk.

Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty.

Perform other duties as assigned.

Apply to Levy today!Levy is a member of Compass Group USAClick here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Associates of Levy are offered many fantastic benefits.

Instapay (early access to your wages) and high interest savings both through the EVEN app

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyLevy.pdf) for paid time off benefits information.