Equipment Service Technician

Job Title:

Equipment Service TechnicianReq ID:45051Job Category:Service/Technical ServicesDenver, CO, US, 80014Description:

At STERIS, we help our Customers create a healthier and safer world by

providing innovative healthcare and life science product and service solutions

around the globe.Position SummaryAre you mechanically inclined with a knack for hands-on work? Do you enjoy a

flexible schedule and working independently, but also have the support of a

team? The Equipment Service Technician is a remote based Customer facing

employee, primarily working inside hospitals. You will be responsible for

troubleshooting and repairing medical equipment used in surgical procedures,

as well as providing installation support on complex mechanical, electro

mechanical and electronic units.

Individuals with experience workingin HVAC repair, Mechanics,

Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair,

Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical,

etc. are often successful.

Technical Professional, Compliance-Regulatory and Continuous Improvement - 60%

Customer Focus & Retention - 30%

Customer Growth - 10%

This is a remote based Customer facing position. To support and service our

Customers in this assigned territory candidates must be based out of one of

the following states: ColoradoDutiesPerform fundamental troubleshooting, repairs, and maintenance of STERIS

and competitor equipment, systems and components.

Manage time effectively by prioritizing Customer and business needs and

schedules autonomously to complete PM performance, service calls, warranty

calls, equipment installations, field upgrade programs and other duties.

Work with cross functional teams (Tech Support, Engineering and Service

Contract Management), to escalate issues appropriately and utilizes

advanced technology platforms to complete compliance regulatory

requirements, and resolve and document troubleshooting issues.

The Technician will provide Customers with information, pricing and repair

options. With management support, build relationships with Sales to drive

Customer experience and revenue opportunities. Learn to identify sales

opportunities in assigned territory.

Provide support to various locations within assigned territory depending on

the service agreements and Customer needs.Required ExperienceHigh School Diploma or GED with 4+ years of work experience, with 2 of

those years in a mechanical/technical role. Associates degree or related

certifications in technical/mechanical area, competitive equipment

training or related military experience may be considered towards technical

experience requirement.

Valid driver's license and the ability meet all required background and

physical assessment elements to obtain and maintain existing and new vendor

credentialing requirements.

Customer and team engagement experience.

Effective written and verbal communication skills.

Basic computer skills (MS windows/email, navigation, mobile app, and

ability to data input into multi systems).

Must be able to meet flexible schedules with potential overnights, as well

as early/late hours, based on Customer and business needs.We OfferCompetitive Salary

Annual merit bonus and incentive plans

Company vehicle, fuel, vehicle maintenance, uniforms and all necessary

tools provided

Medical, vision, prescription, dental and life insurance

401(k) with a company match

Paid time off that accrues from day one and paid holidays

Extensive service training and coaching program

Tuition assistance

Opportunities for advancement

Pay range for this opportunity is$52,000.00-$72,712.50. This position

is eligible for [BONUS PARTICIPATION]OR a [INSERT COMMISSION RATE

RANGE, IF APPLICABLE] commission.Minimum pay rates offered will comply with county/city minimums, if higher

than range listed. Pay rates are based on a number of factors, including but

not limited to local labor market costs, years of relevant experience,

education, professional certifications, foreign language fluency, etc.Employees (and their families) may enroll in our company-sponsored

medical, dental, vision, flexible spending, health savings account,

voluntary benefits, supplemental life/AD&D plans and the company's

401k plan. Employees are covered by an employee assistance program (also

available to household members) and long-term disability. Full-Time

Employees are also eligible for short-term disability. Full-time Employees