Copier / Printer Repair Service Technician

Standard Business Solutions Is now hiring full-time service repair technicians.

Job Duties:

Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction

Troubleshoot and fix copiers/printers for an assigned geographic area of customers

Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional

Complete all administrative aspects of the job on time and error free

Provide accurate feedback with call-close information, part usage reporting, and customer meter readings

Notify management of possible upgrade opportunities within customer serviced.

Job Qualifications:

Mechanical and electrical aptitude and demonstrated skills

Knowledge of basic networking (load drivers and connect machine for printing and scanning).

2+ years’ experience in maintaining and repairing office equipment required (Canon, Kyocera and or Riso Duplicator/ComColor experience is a plus)

Possess excellent customer service and communication skills

High School Diploma required, or GED. Electronics or Computer associate’s degree preferred

Ability to lift and carry 50 pounds. Pull, lift, reach and transport equipment parts and boxes

Must be at least 21 years of age, with a valid driver's license, and have a reliable vehicle with a clean driving record