Level II Data Center Field Techs Needed (1 Month Project)

We're hiring 3-5 field Data Center technicians for a gig to support an office refresh project. Freelancers who have 4+ years experience with Device Rack & Stack, Fiber Optic Cabling, Porting Fiber patches, and following labeling standards are eligible for this gig.

Start Date: 5/1/2025

Scope:

- Works on complex assignments requiring a high degree of initiative

- Requires minimal oversight and reports to a team leader

Project Details:

- Approximately 1 month in duration.

- Likely three shifts/day 8 hours each.

- Includes evenings and weekends.

- Will require travel to various locations within the Palo Alto, CA Area.

Please reply if you're interested so we can get you onboarded onto our candidate verification platform.

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Your Roles and Responsibilities:

- Takes a journeyman role in installing, moving, decommissioning, and troubleshooting hardware, including cabinets, - shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, network, firewall, and other devices within the Data Center and outside of it

- Confirm and label devices, racks, and cables

- Work in a standard ticketing system, providing clear, timely, and appropriate customer communications

- Work under the direction of a more senior Data Center Field Technician, the Site Operations Supervisor, and/or Operations Manager; and follows Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.

- Perform design redlining and produce detailed reports and documentation

- Maybe be required to fulfill on-call duties on a rotating basis

- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

- Maybe be required to fulfill on-call duties on a rotating basis

- High school diploma or general education degree (GED) and 4+ years’ related experience and/or training; or equivalent combination of education and experience

- High attention to detail and ability to ensure and follow other technicians’ direction to ensure quality

- Performs multiple tasks and ensures deadlines

- Networks with key contacts outside own area of expertise

- Determines methods and procedures on new assignments and may coordinate activities of other personnel

- Excellent verbal and written communication skills in English

- Ability to respond to any On-Call request within 1 hour, while on-call.

- Effectively utilize ticket, inventory, and dispatch management systems

- Experience cabling systems (power/copper/fiber/other) correctly based on Statements of Work, ticket requirements and/or SOP standards

- Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber

- Proven ability to adapt to changing priorities, conditions, and circumstances

- Strong organization skills

- Basic knowledge of computer hardware

- Basic understanding of networking components and infrastructures

- Basic knowledge of copper and fiber test equipment

- Excellent troubleshooting skills

- Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)

- Experience with cable management and knowledge of how to run fiber and copper in a data center

- Basic knowledge of electrical, HVAC, and data center infrastructures

- Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)

- Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.

- Ability to learn new software

- Working knowledge of networking components and infrastructures, including Wi-Fi

Preferred Qualifications:

- Certifications in Networking, Server/IT infrastructure and Data Center technologies are desired