Case Manager I

Opened in 1998, San Francisco SafeHouse is a 501(c)3 non-profit program that provides supportive services to homeless women surviving sexual exploitation. San Francisco SafeHouse offers both transitional housing and a day program, The Hope Center. SafeHouse staff provide guidance through the women's recovery, providing a gender specific response to sexual exploitation, homelessness, and trauma. At both programs, participants are offered therapy, intensive case management, trauma informed groups, and a wide array of other services.

This Case Manager position is located at the Hope Center. The case manager is responsible for providing a safe and welcoming environment for clients, developing case plans according to the needs of each client and providing ongoing support to clients as they work toward achieving goals. The hours for on position are; Monday thru Thursday; 2:00 pm - 12:00 am

SCOPE AND RESPONSIBILITIES:

Direct Services (85%)

Provide weekly individual and group support to participants

Assess clients' needs and link them with outside services such as primary medical care, outpatient treatment,

government financial assistance etc.

Coordinate housing waiting list, referrals, and any housing related issues.

Provide follow up support to clients of the SafeHouse graduates.

Support clients with setting goals and identify tools to reach those goals.

Facilitate support groups and social activities.

Assist with crisis management and safety planning.

Translation and interpretation as needed.

Administrative Duties (15%)

Keep detailed files for each individual client and assist with data tracking

Develop and maintain ongoing relationship with partner organizations and referral sources

Coordinate community events that are being offered

Attend staff meetings and trainings

Other duties as assigned

Qualifications:

A minimum of 2 years case management experience in a similar setting

Experience in Trauma-Informed Care

Commitment to social justice and understanding of systems of oppression

Knowledge and experience related to working with sexual exploitation/trafficking survivors and/or homeless women preferred

Significant relevant direct service experience working directly with vulnerable populations

Commitment to personal and systemic anti-oppression work

Understanding of, and experience with, survivor-centered approaches, as well as harm reduction and trauma informed modalities

Have outstanding team-building, decision making, and leadership skills

Ability to work some weekends and evenings

Competency with Microsoft Office programming; including Excel and Word

San Francisco SafeHouse is an equal opportunity employer. All interested individuals, including survivors, people of color, women, persons with disabilities, formerly incarcerated people and persons who are lesbian, gay, bisexual, transgender, and/or intersex are encouraged to apply.

SafeHouse is committed to centering and supporting the voices of survivor leaders. Applicants with lived experiences of homelessness, sexual exploitation, or other overlapping vulnerabilities are highly encouraged to apply. If you have received services at the Hope Center, please allow for one (1) year before applying.

Please submit cover letter and resume to: Angela Montgomery at: angela@sfsafehouse.org