Remote Participation Administrator & Academic Affairs Engagement

Remote Participation Administrator & Academic Affairs Engagement

Disabled Students Program

Summary of Job Details

The DSP Remote Participation Administrator & Academic Affairs Engagement independently manages the remote participation accommodation (faculty, RPA students, supervising AA student-staff, exams); is responsible for Remote Participation Accommodation (RPA) outreach to faculty, supervising and coordinating the access ambassador program, assisting with remote exam coordination, and liaising with faculty to explore remote participation options based on the structure of their courses. This position also supports other regulatory entities that offer similar support to students under Title IX-DHP, CARE, Anti-Discrimination Policy, BIAS, or special populations identified by VCSA, UGED, & UCOP. This position provides remote participation support for all courses, sections, and university-related functions that would grant equal access to a student approved for this accommodation. The Remote Participation Administrator & Academic Affairs Engagement works closely with students, faculty, and campus departments to ensure remote functionality prior to the start of classes and then assists students and faculty with troubleshooting as necessary. This position works closely with the Support Services Coordinator and DSP Director, ensuring timely communication campaigns. The RPA Administrator is responsible for monitoring remote participation on a daily basis, inclusive of accommodated students and access ambassadors. Remote Participation Administrator operations include: serving as the key point of contact for the accommodation, including outreach to faculty and students; maintaining a viable workforce of access ambassadors to support the needs of faculty and students; following procedural guidelines for escalating concerns to the appropriate person for resolution including SSC, DSP Director, DSP Specialists, etc; services as the single point of contact on all faculty matters to better support faculty and students. This position requires extensive knowledge of ADA. Ability to make critical decisions logically and quickly, as well as maintain a high level of confidentiality. This position is also responsible for meticulous record-keeping of services provided, including attendance of students and student-staff to support and assist the departments & broader campus through audits, grievances, and compliance-adjacent investigations. This position serves to mitigate risk to the campus at large as a primary and secondary strategic collaborator, including by providing information and supporting documentation as deemed necessary to assist Campus Counsel, Office of Student Conduct, SOC, SBIT operations, etc.

Required Qualifications

Bachelor's degree in related area and / or equivalent experience / training

4-6 years Experience working in a Disability Office in a higher education setting, administering complex accommodations such as interpreting or CART, remote participation, etc.

4-6 years Experience working with database management systems, tracking inventory, asset management

4-6 years Experience working with students with disabilities, triaging student concerns, and able to problem solve

Special Conditions of Employment

Satisfactory criminal history background check

UCSB is a Tobacco-Free environment.

Days/Hours: Mon-Fri, 8:00am-5:00pm

UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

Application review begins 12/9/2024

Apply online at https://jobs.ucsb.edu

Job #74509