Office Administrator

Office Admin

The Opportunity

coVita is seeking motivated individuals with a strong work ethic to join our coVita family.

Highlights of this career include but are not limited to:

Office hub and incoming call traffic director

Order Processing - Collaborate & coordinate with fellow team members on the following:

o manage and process orders (purchase orders, online, telephone) from receipt to shipment via QuickBooks: invoicing, sales receipts, packing lists, credit card processing.

o invoice product repairs/service and manage using CRM case/ticket system

Accounts payable - review incoming bills for errors

Accounts receivable – contact clients to ensure all past due invoices/bills are paid promptly

Build client relationships through routine follow up schedules using CRM software

Contact new and existing clients to broaden our reach and deepen our relationship in North America to provide service and support

Liaise with our suppliers to satisfy client needs

Assess clients' needs to recommend suitable product offerings

Answer product, order, and technical inquiries from our clients

Respond to telephone and email correspondence in a timely and professional manner

The Company

coVita is a young and growing medical technology designer, manufacturer and marketer located in Santa Barbara, California. We closely collaborate with our international partner in Europe, and we are the market leader for our product lines. The company is made up of professionals from diverse backgrounds and experiences. Our main goal is to provide our clients with reliable, convenient service that exceeds their expectations, as we fulfill our mission to reach as many people as possible with solutions to improve their health and wellness by promoting and expanding our product lines into new and existing markets.

Skills

This is an opportunity for individuals who embrace learning and critical thinking. Satisfying the demands of our clients requires collaboration, skilled communication, resourcefulness, problem solving skills, and creativity. Outstanding customer service arises from understanding our clients' needs and our role in the marketplace. In order to provide thoughtful and efficient solutions to our clients, our colleagues in this role must be passionate about attention to detail, must be able to work within deadlines, and have demonstrated project management skills.

Requirements

Experience with QuickBooks or similar accounting software a plus

Familiar with Microsoft Office Suite and Google Docs

Experience with customer relationship managers (CRMs) a plus

Be able to work in a team environment as well as work independently

Successfully prioritize and manage time sensitive projects on a daily basis

Salary

Based on experience with benefits

Benefits

Medical, Dental, Vision. Additional benefits based on time of service.

Hours

Full time, Mon- Fri 8:00am-4:30pm