CUSTOMER SERVICE / COLLECTION - BILINGUAL

CROSS COUNTRY FINANCIAL CORP is a Sub-Prime Auto Finance Company Located in Buena Park, California. The Company Specializes in Financing Sub-Prime Vehicle Installment Sales Contracts Purchased from Auto Dealers.

JOB DESCRIPTION:

Make and Receive Customer Collection Calls

Negotiate Payment Arrangements with Customers

Accurately Summarize Collection Activity in Loan Software

Assist in Locating Customers (Skip-Tracing)

Assist in Deficiency Balance Collections

Obtain Impounded Vehicle Police Releases and

Assist in Transporting Vehicles to Storage Yard

Assist in Selling/Liquidating Repossessed Vehicles

Hours: Full Time >> Monday - Friday, 9:30am - 6:00pm

Occasional Overtime Paid at 150% of Normal Pay Rate

Benefits Include: $18.00 - $21.00 Per Hour Based on Experience

Medical Insurance Premiums Paid 100% By Company

Paid Vacation, Sick Days, and Holidays

JOB REQUIREMENTS:

BILINGUAL ENGLISH/SPANISH REQUIRED.

EXPERIENCE HELPFUL, BUT NOT REQUIRED. WILL TRAIN RIGHT PERSON.

DRIVERS LICENSE REQUIRED.

Reliable Vehicle with Liability Insurance (Company will reimburse for

vehicle use based on miles driven)

Excellent Communication Skills

Motivated and Ability to Work with Minimal Supervision

Thorough and Detail Oriented

Good Negotiation Skills

Good Customer Service Skills