Office Admin

We encourage people to join our team with or without experience. We can teach you. Don't miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"!

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

Provide excellent customer service

Send out email and written correspondence

Complete internal job file quality reviews

Meet crucial deadlines

Perform detailed and accurate data entry

Prepare estimates and billing invoices

Coordinate crew and job scheduling

Assist other departments, as needed

Oversee all aspects of office functions and field work flow

Position Requirements

Experience with billing, quality assurance, and scheduling a plus

Experience in service industry environment a plus

Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times

Ability to remain calm and professional during tense or stressful situations

Excellent organizational skills and strong attention to detail

Very self-motivated and goal-oriented

Ability to multi-task

Capability to work in a fast-paced, team-oriented office environment

Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

Ability to learn new software, including Xactimate® and other proprietary software

Ability to successfully complete a background check subject to applicable law