Customer Service Representative

Lawrence Doors is a family run business since 1925. We have provided 99 years of offering security, with a friendly, nurturing work environment while maintaining and building relationships with our customers.

We are looking for someone that is responsible, reliable, with good organization, verbal and written skills to provide office support and customer service. This includes crew dispatching, processing invoice worksheets, making collection calls to customers, and other support for our service customers and sales staff. Must have 1-2 years of office/clerical experience.

Schedule: Full Time - Monday-Friday 7:30am to 4:30pm

Skills Required:

Strong customer service and sales

Excellent math skills

Type 45 wpm or better

Computer literate- Word, Excel and Outlook

Strong written and verbal communication skills

Problem solving and helpful attitude

Can answer the phone with a smile and positive attitude :)

Strong organization skills

Mechanically inclined helps

Duties:

Inside sales, (planned maintenance service, etc.)

Dispatching field technicians

Ordering material

Customer service and general office work

Produce Invoicing/Billing

Collections of moneys owed.

Other support tasks as needed.

Compensation:

Competitive starting wage depending on experience

Health, Dental and Vision Insurance offered

401K with employer matching

7 Paid Holidays per year

2-4 Weeks PTO (accruals are based on working continuously for the entire work year)

Please kindly submit your resume with interest for immediate consideration.