Specialist II, Identity Access

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!This role is responsible for all accountant creations for new hires as well as permission changes and disabling of accounts in SitusAMC systems. This role will at times require verbal and written communications with SitusAMC staff as well as SitusAMC Clients.Essential Job Functions:

Maintain Active Directory for corporate computers and users

Maintain user accounts and permissions for all corporate and client-based systems to include all proprietary systems being used by SitusAMC

Creates, modifies, and deletes user and service accounts

Creates, modifies, and deletes security groups and attributes within multiple applications

Resolves issues referred from help desk related to security access

Tracks day to day request and completes requests within established time frames

Assist in documenting problem resolutions into the appropriate systems

Deals effectively with people and clearly communicates verbally and in writing

Plans, organizes and coordinates work assignments and prioritizes workload

Other activities as may be assigned by your manager

Qualifications/ Requirements:

Associate degree or equivalent combination of education and experience

Intermediate-level support staff with 2-4 years of relevant experience.

Knowledge of Active Directory helpful

Knowledge of Microsoft Office Suite helpful

Some PC troubleshooting skills preferred

Self-motivated team player

Must have the ability to work independently and prioritize your workload

Excellent communication and interpersonal skills

Knowledge of Microsoft Windows Operating systems to include Windows 10

Strong communication (oral, technical, and written) skills

Strong analytical ability, good judgment, strategic and multidimensional thinker

Problem solves using interpersonal relations and diplomacy skills

Detail oriented and organized

Requires the ability to lift and carry up to 50 pounds

Requires attending any department provided training.

Requires the ability to work shifts outside of normal working hours

Requires the ability for overnight travel, up to 25%

Requires the ability for extended travel in the event of a catastrophic event

Requires the ability to be on call and support a 24x7x365 operations

Requires the ability to support both planned and unplanned events

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.The annual full time base salary range for this role is$25.00 - $32.00Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp%20EnglishformattedESQA508c.pdf?version=0)SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf)SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.