Remote Customer Service Representative

Job Requirements:

- Preferably with an established experience in a customer service role.

- Willing to work through the holiday season.

- Technological savvy and has multi-tasking skills to easily navigate multiple tools at once.

- Has excellent communication skills and can apply an empathetic and professional approach on the phone.

- Can establish a good relationship with the customer to properly address needs.

Job Description:

- Helping customers with their needs, as well as placing orders on behalf of the customers.

- Assist customers in tracking their orders should they inquire.

- Process returns if necessary.