Operations Manager

The scope of this job is to manage multiple groups within Eurofins Food Integrity & Innovation that conduct multi-disciplined assays to generate results, solve problems and interpret data of a scientific nature.  Responsibility of the role is to meet operational objectives and drive growth within the cost center(s) reporting directly to the role.  Additional responsibility is to drive growth across Eurofins Food Integrity & Innovation and align resources to strategic needs. All activities required of position are conducted in compliance and support of ISO/IEC 17025:2005.Essential Duties and Responsibilities:Demonstrates and promotes the company visionRegular attendance and punctualityApplies GMP/GLP in all areas of responsibility, as appropriate.Support compliance of ISO/IEC 17025:2005May be required to assume responsibilities of Site Operations in the absence of the Site Operations HeadAssists with performance evaluations, staffing decisions and other supervisory activities for the assigned functional groupsReviews and approves work performed in Eurofins Food Integrity & Innovation for scientific validity and compliance with Eurofins SOPsComplete understanding of Eurofins SOPs as they apply to food testing servicesProvides technical guidance to the employees of Eurofins Food Integrity & InnovationProvides management direction to designated groups with frequent site-wide leadershipAssists in the planning and managing of business development and marketing activities for section to form client/company partnerships.  Foresees and promotes interdisciplinary applications of research expertiseTrains and mentors staff, supervisors, and other managers within Eurofins Food Integrity & InnovationWorks with the Eurofins Food Integrity & Innovation commercial and Technical Development teams to expand Eurofins Food Integrity & Innovation to new clients and to develop new servicesMaintains client contacts and establishes new contacts for specific service or market segments.Works with clients to design method development projects, method validations and testing programs that will meet client requirementsPrepares protocols, reports, and other documents associated with Eurofins Food Integrity & InnovationInterprets and implements policies affecting staff, fiscal and technical management for the departmentDiscusses study problems or scope changes with appropriate personnel and suggests solutions and actions to solve problems.  Manages the impact on time and costAssesses feasibility/monitors/evaluates/reviews the scientific and financial performance of studies and projectsContributes to long-range planning and technical policies of the departmentWorks with Human Resources to implement appropriate affirmative action, salary administration and communication programs within the departmentConducts and hosts client visits to Eurofins Food Integrity & InnovationMay have the additional responsibility of managing quality systemsConducts all activities in a safe and efficient mannerPerforms other duties as assignedClient related (relevant for positions that directly interact with or directly support external clients).