Patient Access Specialist; 0.6 FTE; Day Shift

14277BRDepartment Name:HSP Patient Registration Location:Meriter Hospital Job Description: The Patient Access Specialist is responsible for establishing and maintaining complete patient records within the Epic System, including all patient demographic information, and insurance information to establish a clean claim, and to ensure that Joint Commission, Meaningful Use, CMS and Billing requirements are met. They will establish and assign hospital account numbers to be used for billing and documentation. They will also determine out of pocket costs for patients, and collect deductibles, co-payments, and coinsurance at the time of registration. They will identify and handle customer needs, providing exceptional customer service in a timely and efficient manner while working in a team environment. The Patient Access Specialists are a resource for physicians, Access Center staff, office staff, nursing units, ancillary hospital departments, patients, and family members. Why UnityPoint Health?

Commitment to our Team – For the second consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare (https://www.unitypoint.org/news-and-articles/press-releases/unitypoint-health-named-top-place-to-work-in-healthcare-for-second-consecutive-year) by Becker's Healthcare for our commitment to our team members.

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture (https://www.unitypoint.org/join-our-team/our-culture) guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.

Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

Development – We believe equipping you with support and development opportunities (https://uphtotalrewards.com/my-personal-growth/) is an essential part of delivering a remarkable employment experience.

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.

Required Qualifications:

High school diploma or equivalent

1 year experience in a healthcare setting performing scheduling, registration, insurance verification and/or billing functions.

Experience with, as well as working knowledge of medical terminology

Customer Service Experience

Knowledge of scheduling and registration requirements

HIPAA regulatory requirements

Knowledge of healthcare operations

Knowledge of telephone communication skills

Standard Keyboarding Skills

Preferred Qualifications:

Medical Terminology training, Epic System training, Knowledge of Insurance Terminology and processes

Previous experience working with the Epic System

Working knowledge of Epic - preferred ADT, Resolute, Cadence Referrals, Radiant, OpTime

Knowledge of insurance verification using various websites/software

Working knowledge of Medical Terminology

Working knowledge of insurance terminology, including CPT and ICD-9 Codes or their successor.

Call Center Experience

EEO/M/F/D/V Auto req ID:14277BRWeekends:NoZip Code:53715Compensation:$18.32+Job Title:Patient Access Specialist; 0.6 FTE; Day ShiftSite Address:202 South Park StreetWork Schedule:Week 1: Wed/Th/Fr 5:30am-2:00pm. Week 2: Mon/Tue/Wed 5:30am-2:00pm.Hours Per Week:24Status:Benefit Eligible City:MadisonFTE:0.6