Loan Servicing Intern, Operations Center - LOANS001853-00001

Are you a current college student looking for a paid internship? Are you looking for experience in a back-office setting, learning about and be provided exposure to the loan servicing processes within a financial institution? If so, then the Loan Servicing Intern position at Altra Federal Credit Union may be a great fit for you!

Altra’s Loan Servicing Department is looking to fill a Loan Servicing Intern position to provide support and gain exposure to core Loan Servicing functions. In this position, you will:

Build and maintain relationships with sales, underwriting, processing, and closing staff

Assist with loan modifications, catching any errors that could take place, problem solve and resolve any issues with those loans that may arise

Assist with tasks related to titling, including lien perfection and lien releases

Perform basic file maintenance on member files

Provide loan documentation to members as requested

The Loan Servicing Intern position is a part-time temporary position; 20-hours per week during school semesters / 40-hours per week in the summer. Monday through Friday with hours and days based on the candidate’s schedule of availability. The internship will run for twelve (12) months, depending on the workload needs and hours of availability of the student. There is potential to renew the internship for an additional year with mutual consent. This internship will take place at Altra’s Operations Center in Onalaska, WI.

To be considered for the Loan Servicing Intern position, you are required to have a High School diploma, GED/HSED and must be a current student pursuing a technical or university degree for consideration into the internship program. Finance, Accounting, or Business Management majors preferred. Altra would prefer you have a minimum one (1) year of office, financial institution, or customer service experience.

Pay and Benefits:

Starting pay of $15.00/hour

Bilingual pay premium of $1.00/hour, after completing and passing the Spanish or Hmong language exam

Up to a 6% Employer-matched 401(k) + 3% employer contribution

Paid training opportunities

Employee-only perks and discounts

Why join the Altra team?

Commitment to community engagement with a focus on youth initiatives; diversity, equity, and inclusion; financial literacy; and Altra Gives Back campaigns, focused on giving back to the communities we serve!

Professional growth and advancement opportunities – job shadows, FBLA (Future Business Leaders of Altra) and peer mentorship programs, on-site training, tuition assistance, and our very own Altra University!

An Innovative and forward-thinking culture driven by our dedicated Business Innovation team.

An award-winning wellness program that promotes a work life balance and healthy living! Monthly challenges, employee assistance and chaplaincy services, membership discounts, a Fitbit for all employees on Day 1, and an on-site fitness center at our Onalaska Operations Center!

Altra is proud to be a Great Place to Work® certified company five years in a row; 93% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best life!

We support diversity in the workplace and are an Equal Opportunity Employer. Come join our team, it’s where YOU belong!

Experience

Required

Must be a current student pursuing a technical or university degree for consideration into the internship program.

Preferred

Finance, Accounting, or Business Management majors preferred.

Altra would prefer you have a minimum one (1) year of office, financial institution, or customer service experience.

Education

Required

Enrolled in College or better in Business Administration or related field

High School or GED or better