Career Coach

The Career Coach follows up with clients after they secure employment to ensure that there are no issues with their continued employment. The Career Coach also maintains client relationships with the programs in order to keep the referral process open for future placements.Key ResponsibilitiesFollow-up with candidates by phone to assess their employment status and advise them on their job searchReview resumes and identify current job openings that match candidates skills and interestsInput data into database and generate reports on job placement and retention resultsDevise strategic contact methods to maintain client relationships with the program.Keep informed of transitional benefit information for clients enrolled in the program.Provide client support by email communication, phones screenings and follow up while maintaining sensitivity to client's employment needs.Responsible for entry, updates and integrity of client information in the client tracking system (SalesForce).Meet with clients one on one for post-employment coaching sessions.Connect clients to appropriate and available resource for assistance with employment barriers or situation that may prevent them from ability to maintain employment.Leverage resources, share information and connect with all departments to assist clients with new job as needed.Review milestone documents to ensure all documents adhere to HRA policy.Reviews employer emails/fax for employment milestone confirmation.Schedule clients for post-employment