Customer Service Representative

Bellair Charters/Airporter Shuttle is a fast-paced, growing company who is seeking career minded individuals to join our team of professionals. We hire hungry, hardworking people who are positive problem solvers, compassionate customer service representatives, eager to work and team players. We provide on-the-job training and many opportunities for advancement.

The schedule for 30+ hours a week, 10 hour days with early mornings, nights and weekend shifts needed.

JOB FUNCTIONS

Schedule and book reservations by telephone for Bellair Charters/ Airporter Shuttle, Grape Line, Gold Line.

Respond to customer emails

Greeting customers who walk into the office

Work as part of a team to grow and improve the business

Assist with checking customers into buses and directing customers to the correct locations

Assist with office janitorial/maintanence services

REQUIREMENTS

Strong customer service skills

Attention to details

Professional attitude and attire at all times

Excellent written and verbal communications

Ability to handle information confidentially

Experience with Excel and Microsoft Word is preferred

Ability to multi-task in a fast-paced environment

Clear verbal communication

Ability to go up & down stairs multiple times a day

Ability to preform janitorial duties throughout the day, in winter possibly shovel snow

Willing to work nights & weekends

Work 10 hour shifts

COMPENSATION:

$19.75 to $21.00

Training Wage $19.00

Raises are based on skills acquired and demonstrated rather than hours worked, or seniority so get paid more the more you apply yourself.

With the potential for raises and bonuses for good work as well as the ability to move up in the company and increases one's wages.

The company contributes 75% of all healthcare benefits after a 60-day probationary period for full-time employees who average 30 hours.

Health Insurance

Dental Insurance

Sick Pay

Paid Time Off

Select Paid Holidays

Shuttle Tickets for Friends and Family

WORK ENVIRONMENT

Bellair is a bustling company who frequently has multiple things going on at one time. Being able to focus on one's tasks in the midst of distractions, handle stress well, and work together as a team to problem solve and provide excellent customer service is a must.

SCHEDULE and LOCATION

Full time (30+ hours a week)

The Ferndale office is open seven days a week from 8:00 AM until 5 PM.

Bellair Charters / Airporter Shuttle Ferndale Office - 1416 Whitehorn Street - Ferndale, WA 98248

Employee Equal Opportunity Commission Statement:

Bellair Charters / Airporter Shuttle is an equal opportunity employer. Under anti-discrimination law, this policy's purpose is to effectuate these principles and mandates. Bellair Charters / Airporter Shuttle prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.