Customer Service & Office Coordinator

Are you a customer service superstar with proven office management skills? ActX is looking for you!

We're a dynamic Seattle biotech company seeking an on-site Customer Service and Office Coordinator to keep our business running smoothly and our clients happy. This is a great full-time opportunity with benefits!

Who You Are:

- Local resident (greater Seattle area)

- 2+ years of experience in office management and admin support

- 2+ years of experience in customer service

- Excellent computer skills, with ability to do basic troubleshooting

- Proficiency using MS Outlook, Word, Excel, and web technologies such as Dropbox and Google

- Ability to learn new processes and technologies quickly

- Ability to research and find answers independently

- Excellent communication skills

What You’ll Do:

- Customer support by phone and email, including basic troubleshooting

- Manage office facilities, vendors, equipment, and telecom systems

- Admin support for CEO

- Purchasing, receiving, and shipping

- Onboard new employees and update benefits portal

- Send patient surveys and maintain monthly support reports

- Coordinate on-site meetings and catering

ActX offers competitive compensation and a great benefits package, including PTO, sick leave, health/dental/vision insurance, 401(k) with match, and more. To learn more about us, visit www.actx.com.

TO APPLY:

Email us your resume and a cover letter that includes your salary requirement.