Senior Product Manager Tech, Music Merch, Amazon Music Merch

DescriptionAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.We are seeking a visionary Senior Technical Product Manager to join our team. This is an opportunity to build innovative experiences that are used by millions of fans. As Senior Product Manager for Music Merch, you will focus on developing technologies and offering new experiences which allow fans to discover and engage with merch in new ways.At Amazon Music, Product Managers are the CEO of the features they build and closely collaborate with Engineering, Project Management, Design, and more, to set strategy for, define, design, and directly manage all aspects of the customer experience. A successful candidate will be customer obsessed, highly analytical, have experience defining and delivering media/mobile/web products quickly and at scale, and be adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that customers love.You will be able to translate a big vision for the future into a simple set of features we can launch iteratively and experimentally, and know how to build support for your vision while taking input from other creative contributors. This role will own underlying discovery technologies for music that power many of the key features across the fan experience including across Amazon Stores and concerts and/or other live music events.Key job responsibilities

Partner with key stakeholders to define and track the product roadmap and key performance indicators (KPIs)

Translate customer insights and business strategy into clearly defined product requirements

Work closely with Engineering teams and Project Leads to develop and deliver innovative solutions

Develop crisp and detailed business requirements and user stories that can be used to create product specifications, design and architecture

Manage prioritization and trade-offs to ensure delivery of a great customer and fan experience

Manage day-to-day cross-functional relations, to ensure the product roadmap and prioritization are understood and implemented effectively

Interface and collaborate with teams across Amazon Music and partner organizations

Operate with a high degree of autonomy and ambiguity

A day in the lifeYou will run prioritization discussions with your local team, do tech deep dives, oversee and drive the product life cycle. You will do product discovery to understand internal and external customer problems and write think big documents to propose ambitious solutions and ideas. You will lead those concepts through strategy and execution to deliver value for Amazon Music and Music Merch categories.Basic Qualifications

Bachelor's degree

Experience owning/driving roadmap strategy and definition

Experience with feature delivery and tradeoffs of a product

Experience contributing to engineering discussions around technology decisions and strategy related to a product

Experience managing technical products or online services

Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

Experience in building and driving adoption of new tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.