CONTINUING EDUCATION COORDINATOR

Req #: 239215Department: SCHOOL OF SOCIAL WORKPosting Date: 10/01/2024Closing Info:

Closes On 10/15/2024Salary: $5,151 - $7,000 per monthLimited Recruitment: Open to UW Employees onlyShift: First ShiftNotes:

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701a11y.pdf)As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.At the University of Washington School of Social Work, we commit ourselves to promoting social and economic justice for poor and oppressed populations and enhancing the quality of life for all. We strive to maximize human welfare through education, research, and public service. We embrace our position of leadership in the field of social work and join in partnership with others in society committed to solving human problems in the twenty-first century.The UW and the School of Social Work promote diversity and inclusivity among our staff, faculty and students; we seek applicants for this position who are committed to these principles and whose experiences have prepared them to fulfill our commitment to inclusion and have given them the confidence to fully engage with audiences from a wide spectrum of backgrounds.The Behavioral Health Crisis Outreach Response and Education (BHCORE) is a multi-focused organization dedicated to supporting frontline responders working with people facing behavioral health crises. This new center is focused on giving first responders the tools needed to handle stressful situations and create space for care and healing after handling challenging casework.The BHCORE has an outstanding opportunity for a full-time Continuing Education Coordinator. The continuing education coordinator will be responsible for managing the logistics around BHCORE’s education offerings. This includes an annual conference and in-person and online learning opportunities. The [Continuing Training Coordinator] supervises and works closely with the [Administrative Assistant] to provide a high-quality educational experience for crisis responders.The Continuing Education Coordinator will work with several outside organizations to coordinate conferences and learning opportunities. They will work closely with the Training Director to ensure the needs of all participants are met and handled with care. Given the sensitive nature of the work, this person will need to demonstrate excellent communication skills and sensitivity around the topics of training.DUTIES AND RESPONSIBILITIES Training Scheduling, Coordination, and Communication

Create and facilitate the scheduling and end-to-end logistics for in-person events and online learning.

Create and facilitate the training schedule based on the annual training plan.

Collaborate and partner with the Training Director and contracted trainers to schedule training events.

Manage the center’s learning management system for online training delivery, including preparing class information for entry into an LMS.

Receive attendance logs and record attendance into the training systems and store logs for record management and summarize training attendance information.

Manage and communicate about enrollments to the Training Director.

Manage the registration/application process for training BHCORE participants.

Communicate with participants about courses, including enrollment status, pre-requisites, cancellations, and certifications

Coordinate with training sites to ensure smooth delivery of trainings

Prepare courses for entry into electronic training management system

Administer, collect, and analyze pre- and post-learning evaluation and feedback data

Track course enrollment and completion for participants and stakeholders

Manage system to track subject matter expert deliverables

Send pre- and post-learning event communications (e.g. class reminders, surveys, and evaluationreminders).

Track CEUs (NASW, DOH) for trainee licensure requirements

Organize significant amounts of information into a usable format and systems

Being proactive about problem solving situations that will arise during conference and training planning and execution. Event Coordination

Source locations appropriate for annual conferences and other in-person events; negotiate terms of space rentals when required.

Develop agreements with event venues and other vendors

Track conference registrations

Regularly communicate registration status to BHCORE team members

Liaise with external partners to ensure event feedback is incorporated

Provide on-site technical support for video and audio use and Zoom training delivery

Manage training materials (e.g. order workbooks, handouts, swag, office supplies)

Monitor budgets with regards to course and conference planning. Contracted Trainer Management

Provide feedback to contractors based on participant survey and evaluation data, including identifying areas for improvement.

Work with the Training Director to communicate expectations for contracted trainer performance and responsibilities.

Provide necessary support to contracted trainers on training day. Program Integrity

Manage legal documents and mail-merge templates for educational programs

Manage student and university agreements in collaboration with the WDI Assistant Director

Oversee quarterly verification of employment for scholarship recipients

Contribute to the design of the BHCORE programmatic design. MINIMUM REQUIREMENTS

Bachelor's Degree in Communications/Marketing or a related field

Three years experience serving in a pivotal role responsible for organizing activities and information Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS

Experience working in a structured organizational process involving planning and implementing ongoing proactive improvement processes to provide quality outcomes

Proficiency in MS Office (incl Teams), InDesign, Zoom, Doodle or other polling software

Understanding of UW policies & procedures

Knowledge of and experience with scheduling and logistics, customer service, data collection, extraction, and reporting

Demonstrated understanding of working in a collaborative community environment, building relationships, and managing expectations within those relationships is required

Ability to build relationships, provide assistance, be a resource, work independently and take initiative

Familiarity with the UW processes, procedures, systems, and policies

Excellent verbal and written communication skill DESIRED QUALIFICATIONS

Proficiency in WordPress

Knowledge and experience with Learning Management System software and online survey tools

Ability to learn, understand and interpret technical data, systems and platforms.

Logistical experience scheduling and coordinating resources with multiple complexities. Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.