Global AV Deployments Manager, IT Services

DescriptionAmazon Corporate IT is seeking a talented AV Deployments Manager to lead a team responsible for the delivery of Audio-Video (AV) and Video Conferencing (VC) systems in conference and training rooms at our corporate buildings across the globe. With multiple teams and customer segments across these regions, this role requires a leader who is skilled in customer engagement, understands inverted leadership and will support their team to solve problems, delivering AV and VC solutions that meet our customers’ demands on time, all the time.This role requires a builder, someone who can innovate and improve on our deployment processes, helping us scale our delivery with the growth and expansion of Amazon. We interact with many teams in Amazon to ensure our customers’ requirements are delivered. Experience in program and portfolio management will be critical to this role as you will be coordinating your team’s delivery with these partners.This is an excellent opportunity to join Amazon’s world class technical team, leading a team of highly talented individuals who are delivering some of the largest AV deployment, expansion and integration projects in the world.The ideal candidate is:A technical leader. As an AV Deployments Manager, you will provide exceptional leadership and management for a staff of AV Deployment Engineers who are building standard or custom AV / VC solutions for our customers on a day to day basis.Enjoys being a really great people manager. Having the ability to build, motivate, and mentor a group of world-class engineers is the most important part of this role. You should have a track record with retaining top talent, excel in day-to-day people and performance management, and have the ability to recruit new engineers.Proven track record in innovation, processes/continual improvement. You must be comfortable with the concepts of lean, six sigma, kaizen, gemba. Its ingrained in our DNA and how we operate. You should be ready to lead from the front and drive these methods through the organization. The ideal candidate will be very data driven. Utilizing metrics to measure performance gaps and increase productivity through innovation or improvement. The ability to think not only at the local level but also drive improvement on the global scale as well.Detail oriented. You have the ability to not only take initiative but your ability to plan and track is second to none. You are able to translate customers’ requirements into an actionable roadmap. Delivering the right things at the right time with competing priorities at times.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABasic Qualifications BA/BS degree in Computer Science or related technical field, or equivalent practical experience. 5+ years of managing AV engineer teams. 5+ years in program/portfolio management Experience in automating routine tasks and scripting Experience in large scale infrastructure and AV deployments Possess clear written and verbal communication skills and ability to use data to justify conclusionsPreferred Qualifications Master’s degree in Computer Science, Computer Engineering or related technical discipline. AV certification PM certification PMO/Scrum/Agile Experience in the design and deployment of integrated AV / VC systems across a wide customer base, including corporate offices A passion for delivering results and building trust with internal and external stakeholders Experience prioritizing demands, scoping large efforts and negotiating timelines Excellent written and verbal communication skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $222,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.