Customer Service Rep(07160) - 710 N Anderson

Position Description

Position: Customer Service Representative

Reports to: Manager

Hours/wk: 15-25

Salary/Wage Range: state minimum wage - $17.50/hr. Benefits- Paid sick leave per Washington law, paid family and medical leave per Washington law, 401K eligible after 2 years with minimum earnings of $5000/yr. Other compensation- tips.Summary Description

Responsible for providing general customer support including answering phone, taking customer’s orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed.

Responsibilities

Greet every customer

Demonstrate a complete understanding of all menu items and ingredients

Take food orders efficiently and accurately

Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor

Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer.

Clean and stock work area and customer area

Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products

Assist in preparing, cutting and boxing menu items as needed

Receive inventory, move, lift food and beverage products and supplies Key Competencies

Excellent organization, prioritization, accuracy and time management skills

Ability to multitask without losing track of things.

Ability to stay focused on highest priority activities in a hectic always-changing environment.

Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work

Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs.Focused to achieving results

Really care about the customer and the experience you are giving them

Proactively works to make things happen, can engage assistance from a variety of sources

Takes direction and course correction in a pro-active manner.

“Can do” attitude toward unfamiliar tasks.

Like to be part of a teamPositive attitude, flexible and adaptable

Ability to communicate positively, compassionately and fairly under stressful situations

Positive attitude in the face of challenges uncertainty, and change.Technical knowledge/skills

Strong verbal skills

Confidentiality

Comfortable using POS system