Telecom Level 2 Network Engineer

TELECOM NETWORK ENGINEER - LEVEL 2+

Location: Ferndale/Bellingham, Washington

StarTouch Microwave Communications is a unique, hybrid, private telecommunications company situated in the Pacific Northwest. StarTouch and its subsidiary, CalNeva Towers, are expanding rapidly and seeking an experienced Level-2+ (advanced) Network Engineer to provide high-level network engineering & management expertise.

Duties will include assisting in the designing, implementation, documentation, monitoring and troubleshooting of network changes to a privately-owned, multi-state microwave & fiber optic infrastructure consisting primarily of Cisco hardware and numerous RF and fiber optic devices. Experience in a Network Operations Center for an ISP or telecommunication company is ideal.

Candidate will be part of a 12-engineer team, working at all levels on complex routing solutions; switch, router, and microwave equipment configurations; and will act as a technical point-of-contact for StarTouch Field Technicians and customer IT professionals for a large range of tasks.

Schedule is variable and includes after-hours on-call rotation. Reliable attendance is required to support your team. This is not a telecommuting position, although remote on-call emergency work or after-hours maintenance windows will be scheduled from time to time.

POSITION DUTIES AND REQUIREMENTS:

-advise management and team members of risks associated with technologies and implementation approaches

-identify methods of risk mitigation

-conduct problem resolutions

-identify process improvements

-possess a solid understanding of MPLS and related protocols

-possess advanced knowledge of layer 2 and layer 3 networking/routing protocols

-configure Cisco switches, routers and networking devices (minimum of 3 years experience)

-coordinate with and support field service technicians, engineering team members and upper management on customer or network issues

-accurately document files and update CRM/database

-use various network monitoring and trouble shooting devices to maintain health of the network

-participate in emergency after-hours, on-call rotation

-ability to speak English clearly and effectively to communicate with customers and team members

-maintain reliable attendance

-maintain organized and clean work space

BENEFITS:

StarTouch provides a full complement of benefits that include a 401k w/matching contribution plan, medical insurance, life insurance, vision benefits, vacation, Washington State Sick Leave, 7 paid holidays, free StarTouch Internet service where available, AFLAC options for dental, etc., relocation assistance, and more.

Position is presently based in Bellingham, Washington, but is scheduled to relocate to our new corporate headquarters in Ferndale, Washington this winter.

StarTouch Microwave Communications participates in E-Verify. All offers of employment are subject to StarTouch's acceptance of background screening and successfully passing drug testing.

To apply, please provide both a resume, customized cover letter and specific salary range through this link on our career page: https://startouch.bamboohr.com/jobs/view.php?id=57