Senior Vice President, Global Order Management

Scope of Position: Develop Product Vision and Strategy for Global Order Management, including Delivery Management and Carrier Allocation, to ensure optimal product return while supporting Company-wide initiatives and enablers. Expand Global Order Management expertise and operational consistency in support of Business Development. Effectively communicate strategy to appropriate stakeholders ensuring global consistency while recognizing GEO/Business Development needs.Major Duties and Responsibilities:Lead, motivate and effectively engage with the teams that primary focus is to:Drive the Global Order Management Product Tactical Business Plan and establish, support and achieve Global Product goalsAttend and actively participate in all Worldwide Senior Leadership meetingsPrepare and present on various topics to the Board of Directors, when requestedBe responsible for internal and external market intelligence communicationCreate, maintain and review Order Management Product standards and guidelinesDefine, develop and maintain standardized Origin and Management Branch operational models, tools, standards and requirementsDrive global requirements and ensure optimal total value proposition for our Service Provider Program, including network development of key Service Providers (i.e. CFS stations, data providers, etc.)Actively participate in cross-Product global technology developmentDrive Global Order Management systems and analytics vision, strategy and developmentProduct R&D through knowledge of the market, technology and competitionDevelop Product solutions to support GEO/Business Development feedbackPartner with Account Management and Sales to identify and close key Global Order Management opportunities, including Delivery Management and Carrier AllocationLead the transition of key “catalyst accounts” and build deep relationships with our top customersServe as Executive Product Sponsor on customer contract negotiations and key Order Management accountsMotivate, educate and develop Global and Regional Order Management teams, including Product Manager trainingEnsure Strategy and differentiators are understood at all levels within the GEO/Business DevelopmentDrive collaboration and consistency across Geographies, review performance data, identify areas for improvement and share best practices globallyBe aware of, monitor and control Product ComplianceReview Product P&L and provide supporting commentary to Senior LeadershipPrepare and allocate budgetsPerform annual employee performance reviewsSupport GEO/Business Development in sales, retention, bid process, GBO deployments and process reviewsSupport GEO/Business Development in T&I, reporting and analyticsSupport and engage actively in delivering EXPONOWEnsure compliance with regulatory requirementsDedicated to the success of Expeditors using ethical business practices, personal commitment, and a focus on the fundamental details involved