Collateral Vault and Lien Monitoring Operations Associate

West Creek 7 (12077), United States of America, Richmond, VirginiaCollateral Vault and Lien Monitoring Operations AssociateThe Associate is responsible for monitoring collateral and related documents for commercial and small business loans. The incumbent’s responsibilities will include, but are not limited to:

Provide information to internal and external clients

Identify, research, solve and/or respond to requests, inquiries, and problem situations in a timely manner

Review loan documentation to appropriately input collateral, document and related party data into loan accounting systems and document inventory systems

Communicate with state/local jurisdiction, attorneys, and internal/external clients and third party vendors

Perform follow-up on outstanding documents and exceptions, to include verifying original documentation and document recordation

Identifying opportunities to improve processes to increase control and efficiency

Review daily work to ensure accuracy and compliance with policies and procedures

Build relationships with respective business units and other internal partners to align needs and provide support

Assist management to design and implement inter-departmental controls and risk reducing processes

Ability to come onsite to into the Richmond, VA hub location at a maximum of twice per week to collect documents, obtain signatures and/or to get documents notarized

The Ideal Candidate will :

Perform their duties with limited supervision and have few errors

Ability to work under stress and meet deadlines

Have excellent organizational and time management skills

Possess excellent communication skills and the ability to communicate with borrowers and all levels of Bank management

Be self-motivated and able to support and initiate change in periods of uncertainty and ambiguity

Possess the ability to work independently and in a team environment

Understand the principles relating to the perfection of security interests in Commercial collateral

Knowledge of commercial and small business loan accounting systems, such as ACBS or ALS

Detail oriented

Have the ability to lift boxes weighing up to 25 pounds

Basic Qualifications :

High School Diploma, GED or equivalent certification

At least 2 years experience in lien perfection processes, including real estate and Uniform Commercial Code (UCC)

At least 2 years of experience with Commercial or Small Business loan documentation

At least 1 year of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)

Preferred Qualifications :

Bachelor’s Degree or Military experience

3+ years experience in a financial institution handling collateral, documenting loans or working in loan operations

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.#CommOpsCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).