Assoc Energy Data Analyst (System Metering)

Assoc Energy Data Analyst (System Metering)At Dominion Energy we love our jobs. That’s right. Love. Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate. These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever. We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that’s proud of its rich legacy. Are you a change agent? Do you think differently? Do you want to fall in love with your job? If you answered “yes,” then read on!Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.Job SummaryIn this System Metering developmental role, the Analyst learns to ensure accurate and timely energy data for PJM Generation, PJM Transmission Tie-Line, Government, Industrial accounts which require interval energy data for PJM settlement, billing, internal load research and other purposes.

Develops skill in utilizing billing system and complex metering systems and meter vendor software, including the Meter Data Management system (MDM), complex meter head-end and validation systems (PrimeStone), Survey Meter Interval System (SIMS), SharePoint Database, etc., to complete work/reports in a timely manner.

Learns to analyze energy data needs, such as proration and estimation, and orders meter exchanges to support complex rate schedules, etc.

Analyzes and remediates gaps or exceptions in energy data as required, to ensure accurate and timely data that is critical for billing.

Begins to identify opportunities to improve the efficiency and effectiveness of the business processes without jeopardizing reliability, availability, or safety.

Monitors the progress associated with the implementation of recommended changes to ensure data integrity.

Supports ongoing enhancements to systems and full functionality of capabilities.

Coordinates with key stakeholders, such as Generation Energy Supply, Transmission SOC, Billing, Customer Service, etc. to analyze and resolve IDR exceptions such as meter alarms and communication status issues, through daily reporting.

Supports calls from System Metering technicians to provide information and to troubleshoot and resolve data issues, requiring fast analysis and resolution of a variety of AMI and IDR issues.

Learns to prioritize critical activities, recognizing stakeholder needs and business impacts. Supports outage and storm related activities.

Performs other duties as requested or assigned.

Required Knowledge, Skills, Abilities & ExperienceKnowledge, Skills, Abilities and Experiences (Minimum Requirements)

0-2 years related experience in Metering, Operations, Credit or other Customer Service Areas.

Developing proficiency with Customer Business Management System (CBMS)

Prefer knowledge of metering, interval data and various rate schedules.

Strong analytical skills, problem solving, and attention to detail.

Strong communication and interpersonal skills with customer service focus.

Ability to multi-task; Ability to work with a team

Education RequirementsAssociate Degree Preferred or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of educationPreferred Discipline(s): Information Systems, Technical StudiesOther disciplines may be substituted for the preferred discipline(s) listed above.Licenses, Certifications, or Quals DescriptionWorking ConditionsOffice Work Environment 76 -100%Travel Up to 25%Other Working ConditionsTest DescriptionNo Testing RequiredExport ControlCertain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.Other InformationWe offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click hereDominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.You can experience the excitement of our company – it's the difference between taking a job and starting a career.Top 3 Reasons to Work at Dominion EnergyThere are many reasons to work at Dominion Energy, but below are the top three reasons employees have shared with us. Click on each of the links to learn more!About Dominion EnergyI am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter’s day. I am sustainable, reliable and affordable.I am not just any energy… I am Dominion Energy.We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry. We're shaping the future of energy in America.Join us!Facts:·17,000 employees·Headquarters: Richmond, VA·16 states in the US·$100 billion of assets·Nearly $35 million in charitable contributions·100,000+ volunteer hours recorded in the communityOur Commitment to NetZero by 2050We’ve cut carbon emissions from our electric generation business by approximately 46% (since 2005) and methane emissions from our natural gas business by 38% (since 2010) — By growing wind, solar, and renewable natural gas and pursuing innovative technologies, we expect to achieve net zero emissions by 2050. We’ve also committed to reducing the emissions of our suppliers and customers — so we can all move forward together.Nearest Major Market: RichmondJob Segment: Database, Information Systems, Systems Analyst, Testing, Supply, Technology, Operations