Director, Chief of Staff - Business Bank Engineering

Locations: VA - Richmond, United States of America, Richmond, VirginiaDirector, Chief of Staff - Business Bank EngineeringThe Business Bank Engineering Tech team is seeking a Director-level Chief of Staff to join the team. As a member of the Leadership Team, the position will provide integral support to the Business Bank Engineering team and the full LT in the operating routines as well as working on a number of strategic initiatives. This will be achieved through developing and maintaining business routines, providing strategic input on a variety of programs, and partnering with senior leaders in both the Commercial and Small Business Bank businesses. This general manager role will bring organization and efficiency to the leadership team and serve as a liaison to other partner groups such as finance, HR and Bank Tech TOH functions.Responsibilities:

Define and execute leadership routines to support the organization, including, but not limited to administration of Leadership Meetings, Monthly Team Meetings, Business Reviews, Goal check-ins, All Hands meetings

Serve as proxy to BBE CTO on key programs and initiatives, including the Tech People Leadership Council, budget and staffing related forums, and Bank Tech TOH related meetings and events

Manage general workflow and day-to-day activities in support of organizational goals

Lead strategic planning, budget and headcount in partnership with our Technical Delivery Excellence Team, Finance, HR and SLT

Partner with HR to drive strategic talent efforts related to transforming business, which includes: performance management, talent management and culture and engagement initiatives

Build relationships and collaborate with cross-functional stakeholders to understand processes and drive results. Connect dots across multiple leaders to understand and aggregate impacts to the business

Direct associate engagement agenda, including but not limited to: training initiatives, team fun, recognition and rewards programs, AAS analysis and improvement plans

Partner with Communications lead to execute an associate communications plan including monthly newsletters, event hype emails, organization announcements, recognition programming and up to date Pulse content

Partner with department head to maintain a regular cadence of communications and preparation for monthly sessions with Senior Leadership

Partner with HR and Bank Tech Horizontal Team for organizational tracking such as promotions, spans, attrition, open roles

Drive horizontal and business critical efforts as needed

Basic Qualifications:

Bachelor’s Degree

At least 7 years of Project or Program Management experience

Preferred Qualifications:

7+ years of experience in financial services or technology management

3+ years of Chief or Staff experience

5+ years of supporting or driving department level strategy and business objectives.

Experience in building relationships, influencing, and driving actions with a wide range of associates and leaders across levels

3+ years of executive-facing verbal, written and story-telling communication skills

Creative and broad problem solver, with ability to thrive in a fast-paced business while balancing business priorities

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).