Data Center Logistics Site Lead

DescriptionAbout AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Be a part of operating the world’s largest cloud computing infrastructure. Amazon Web Services is seeking bright, motivated, hardworking individuals to fill our Data Center Logistics Site Lead position. The ideal candidate possesses a strong work ethic, attention to detail, is people-oriented, a leadership mentality, has the ability to meet deadlines, and a commitment to Safety & Operational Excellence.Our Logistics Site Leads drive Safety and Security culture by remaining compliant with all policies and following best practices. Investigating metrics and reviewing backlogs Develop a strategy and delegate tasks to eliminate backlogs Determine timelines and ensure they are met Communicate progress/barriers to leadership (managers and direct peers) Coordinate operational coverage, or work in direct path to support coverage as needed Ensure each site is meeting the needs/expectations of our customers/business Filter information from management to site logistics and vice versa A supporter of projects outside of day-to-day operations The lead will submit all necessary PR’s/PO’s to support new site launches within approved standards Work with management to design staffing models on a quarterly basis Support the development of your teamInclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness.Mentorship & Career GrowthWe have a career path for you no matter what stage you’re in when you start here. As we strive to become Earth’s Best Employer, we know we must continuously raise our performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. Finding purpose and fulfillment is essential across all aspects of our lives, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Key job responsibilitiesData Center Logistics Site Leads review Data Center inventory, inbound shipments, and ongoing demand to ensure that proper stock levels are maintained in the all locations to support build and repair activities.Working with the Logistics Manager, they create plans to optimize the flow of parts through their lifecycle; tracking inventory location, movement, age, and turns. They work closely with Data Center Operations Technicians and Data Center Engineers to fulfill parts quickly and accurately. They work with Procurement and Hardware Engineering to purchase new parts and interface directly with vendors to process RMAs and receive replacements. Regular and ongoing communications with vendors to resolve issues and help them understand our business requirements necessitates a high-level communicator.The Logistics Site Lead role is responsible for providing end-to-end service to customers and fulfill their job duties with a 0% margin for error while overseeing day to day functions of their team (10+ employees).Logistics Site Leads perform variety of day to day leadership tasks, including setting up and running weekly team syncs within the team, overseeing team metrics and deep diving with team members any concern areas, performing monthly 1:1s with team members to discuss their day to day site functions and any blockers, supporting site functions during coverage needs, planning room builds (all Logistics owned areas – Logistics Parts room, Loading Dock, LOG room, Red Zone, BCT area) for new site builds, attending customer leadership syncs to provide support and receive feedback from customer teams, and providing consistent customer service and communication on an as-needed basis.A day in the lifeAs the Logistics Site Lead, you will lead your team to maintain successful daily operations within your cluster. You will review incoming deliveries, track weekly priorities, and ensure all SLAs are met. You will contribute to your team’s development through assisting in projects, providing development feedback on a 1:1, and drive projects and process improvements on your own. You will organize coverage needs with your cluster and assist the manager with organizing strategies to complete ongoing high-priority tasks.About the teamThe Logistics team is responsible for providing end-to-end inventory management services for server and network equipment used within the Data Center including: receiving, RMA, media handling, parts transfers, maintaining inventory stock profiles, customer service, mitigating upstream/downstream barriers, establishing/enhancing processes, and general safety and security of the buildings and teams within. IAD is comprised of 100+ Data Centers across eight clusters - Ashburn, Dulles, Herndon, Sterling, Chantilly, Stone Ridge, Manassas and Bull Run which are serviced by the Centralized Warehouse Operations (Reverse Logistics, Triage, Inbound, Outbound, and Transportation), Data Center Logistics (Remote Site), and Special Operations (ICQA, Project Management, and Analytics).We are open to hiring candidates to work out of one of the following locations:Chantilly, VA, USABasic Qualifications 1+ years of logistics experience 1+ year experience in team leadership/supervisory experience Valid driver's license with access to personal vehicle for daily use Proficiency with MS Excel Able to read and form actionable plan using data/metricsPreferred Qualifications 1+ years of material forecasting experience 1+ year of experience in shipping & receiving, inventory and warehousing practices. Experience in data center environment Experience in process improvementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.